"Crosstown Concourse is the type of project that happens once in a generation."
—Jim Strickland, Mayor of Memphis
Though much has changed since the facility opened as a Sears, Roebuck and Company distribution center and retail store less than two miles from downtown Memphis in 1927, Crosstown Concourse is the product of nearly five generations of innovators, dreamers, and builders. Today, having overcome two decades of blight, Crosstown Concourse is the catalyst for the revitalization of not just a distressed and abandoned building, but an entire neighborhood.
Over 6,500 construction workers provided over 2.5 million hours of labor in the 2014-2017 rehabilitation to result in this adaptive reuse; 95% of the contracts were managed by local Memphis-owned businesses, and 32% of the construction contracts were awarded to minority-owned companies.