Revised as of January 5, 2023
Personal Information Collected
The National Trust has a strong commitment to internet privacy. We provide choices to the consumer in deciding when and how to provide different categories of "personally identifiable information" (e.g., data that may be used to identify, contact or locate a person such as name, physical address, email address and phone number and information you provide to help customize your web experience). In general, when you visit our Websites and access information, we do not require you to register or provide personal identifiable information to us. However, there are occasions when we will ask for additional information. For example, you may be required to register your name and email address or other necessary information in order to enter certain member-only areas of the Websites such as for Forum and Partners. You may also be required to register your name and email address and provide other information if you wish to receive e-newsletters, event information, participate in special initiatives or in surveys or contests. It is your choice to provide such information, and you may opt-out from receiving any of this type of information in the future.
Internet Protocol and Cookies
We may keep track of your interactions with our Websites and our services to offer a more personalized experience through your Internet Protocol address or through the use of “Cookies” and web analytics services.
An Internet Protocol (IP) address is associated with the portal through which you enter the internet, like your internet service provider (ISP). Standing alone, your IP address is not personally identifiable. At times, we use IP addresses to collect information regarding the frequency with which our visitors visit various parts of our Websites. We may also combine this information with personally identifiable information, e.g., your name and address that you have provided to us and/or with other information that is publicly available or that we receive from other reputable sources in order to make our Websites and communications more targeted to your interests.
Webpage Sharing and e-Cards
If a user elects to share pages from our Websites with friends, colleagues or on social media sites or send e-Cards, we ask for the recipient’s name and email address. The National Trust will automatically send the recipient a one-time message inviting them to visit a website. The National Trust uses the recipient's information for the sole purpose of sending this one-time email, and the recipient information is not retained.
Personally Identifiable Information Contained in User Content
Some sections of our Websites may allow users to post or transmit messages, comments, screen names, computer files and other materials. We encourage your thoughts, stories, photos, but be advised that any content you submit to the Websites will not be returned to you and may be used by the National Trust in any manner we see fit, including reprinting it in full or in modified version on our Websites or elsewhere or using elements of it on our Websites. You will not be entitled to any remuneration for any use of your content by the National Trust.
You are solely responsible for the contents of your transmission through our Websites. The National Trust is not obligated to monitor such transmissions, and therefore cannot be responsible for any personally identifiable information or other information that may be contained in such transmissions. You agree not to transmit through the Websites any unlawful, harassing, libelous, abusive, threatening, or harmful material of any kind or nature.
USE OF INFORMATION AND PRIVACY CHOICES
Use of Personal Information
Use of Membership Information
On a selective basis, members of the National Trust may be selected to receive information via postal mail from other non-profit organizations, including state and local preservation organizations and occasionally for-profit organizations that we think may be of interest to you. You have the right to opt-out of these mailings.
Links to Third Party Websites
Subsidiaries, Affiliates and National Trust Historic Sites
The National Trust has a number of subsidiaries, affiliates and historic sites that offer a wide range of products and services. We may share your personal identifiable information with the National Trust’s subsidiaries, affiliates and historic sites to inform you of the various product and service offerings in which you might be interested unless you opt-out of receiving such information. Most of the subsidiaries, affiliates and historic sites owned and operated by the National Trust are subject to the same opt-out rights that apply to use of personally identifiable information by the National Trust. The National Trust’s list of subsidiaries, affiliates, and historic sites includes the following:
- National Trust Historic Sites
- Stewardship Historic Sites (owned and operated by the National Trust) include: Chesterwood, Cooper Molera Adobe, Farnsworth House, Frank Lloyd Wright’s Pope Leighey House, Lyndhurst, Philip Johnson Glass House, Shadows-on-the-Teche, Woodlawn, and Woodrow Wilson House
- Co-Stewardship Historic Sites (operated and/or owned by other non-profit organizations) include: Acoma Sky City, African Meeting House, African Meeting House and Abiel Smith School, Belle Grove, Brucemore, Cliveden, Decatur House, Drayton Hall, Filoli, Gaylord Building, Hotel de Paris Museum, James Madison’s Montpelier, Kykuit, Lower East Side Tenement Museum, Oatlands, President Lincoln’s Cottage (leased by National Trust), Touro Synagogue, and Villa Finale.
- National Trust Community Investment Corporation (“NTCIC”)
- National Trust Insurance Services, LLC
- National Trust Tours, LLC
- National Main Street Center, Inc.
Third Party Advertising
We use third party advertising companies to service ads when you visit our Websites. These companies may use aggregated information (not including your name, address, or telephone number) about your visits to the Websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, click here.
The National Trust will share personal identifiable information with third parties if we have a good-faith belief that disclosing the information is reasonably necessary to:
- Meet applicable law, regulation, legal process, or enforceable governmental request;
- Detect, prevent, or otherwise address fraud, security or technical issues; and/or
- Protect against harm to the rights, property or safety of the National Trust as required or permitted by law.
SECURITY OF YOUR CREDIT CARD INFORMATION
All information provided to the National Trust is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. We also protect account information by placing it on secure portions of our Websites that are only accessible by certain qualified employees of the National Trust. Unfortunately, however, no data transmission over the Internet is 100% secure. While we strive to protect your information, we cannot ensure or warrant the security of such information.
If you do not wish to use our online payment services, payments and donations may be made by contacting our 24-hour call center at 1-800-315-NTHP (6847).
Some of the National Trust Stewardship Historic Sites’ websites include links to online stores or for ticket sales that are operated by third party companies. You should review the credit card security information and the privacy policies of those third party companies before making a purchase.
COMPLIANCE WITH FEDERAL LAWS
The National Trust complies fully with the Controlling the Assault on Non-Solicited Pornography and Marketing Act of 2003 (CAN-SPAM Act). To this end, the National Trust:
ALWAYS provides recipients of email marketing and e-newsletters a clear mechanism to opt-out of receiving information in the future and honors any such requests promptly.
ALWAYS provides accurate header and subject line information prior to sending any emails. The National Trust commits to sending only emails with specific subject lines and a clear delineation from whom the email was sent.
ALWAYS provides the National Trust's physical address within the body of all of our email messages.
Constituent Services Department
National Trust for Historic Preservation
600 14th Street NW, Suite 500
Washington, DC 20005
Opt-out requests should include “Opt-Out” in the email or letter subject line.
UPDATING YOUR INFORMATION
You can help the National Trust ensure the accuracy of your information. If you have any changes to your physical address, title, email address, name, or phone number, please:
- Update your constituent profile online if you are already registered with the National Trust;
- Submit an address change request via email if you are not already registered;
- Call us at 1-800-315-NTHP (6847); or
- Write the Constituent Services Department at the address above.
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